Refund policy
We've Got You 🤝
At Alt n Vibe, we want you to be obsessed with your gear. If something's off, we're not gonna leave you hanging.
We've got refunds covered for:
- Wrong item showed up at your door
- Damaged or defective goods
Just hit us up within 30 days of your purchase and we'll sort it out.
How to reach us: Shoot an email to support@altnvibe.com with your order number and a quick rundown of what went wrong. That's it.
All products are made to order. We do not accept returns for size issues or change of mind. Please check our size chart carefully before ordering.
This Refund Policy can be updated at any time — no heads up required. Want the latest version? You know where to find us: support@altnvibe.com
Psst — treat your gear right. Follow the washing & care instructions that came with your order. Your future self will thank you.